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Printing with SeriesBandTool has a problem
Posted: Fri Dec 19, 2008 9:59 pm
by 13048149
Hi,
Printing a chart with seriesbandtool on a postscript printer prints the band color on the entire axis.
Best Regards
Srinivas.
Posted: Mon Dec 22, 2008 10:26 am
by 10050769
Hi Srinivas Avancha!
We checked your problem with virtual PostScript printer from Adobe and your problem doesn't occur. We are using TeeChart for .NET v3 version that was posted last Friday at the client download area. Could you please test with virtual PostScript printer from Adobe?
http://www.adobe.com/support/downloads/ ... atform=win
Please could you also tell us which is your version of teeChart, and which printer do you use?
Thanks
Best Regards
Sandra Pazos
Steema Support Central
http://support.steema.com
Posted: Tue Dec 23, 2008 6:25 pm
by 13048149
Hi Sandra Pazos,
Nope, it did not fix the problem. The drivers found on that site were very old anyways, even if they had worked our customers would have complained the same.
BTW : I did use the latest version of TeeChart you stated.
Best Regards
Srinivas.
Posted: Wed Dec 24, 2008 8:38 am
by 10050769
Srinivas Avancha
Could you please try update your PS printer drivers version and let us know the exact printer model?
Thanks, in advanced
Best Regards
Sandra Pazos
Posted: Mon Dec 29, 2008 3:02 pm
by 13048149
Sandra Pazos,
The printers we tried are a HP Color Laser Jet 3600, a HP LaserJet 4250 and a Xerox Phaser 6130. We used the most recent PS drivers for all 3.
Best Regards
Srinivas Avancha.
Hi
Posted: Tue Dec 30, 2008 10:42 am
by 10050769
Hi Srinivas Avancha,
We don't have a printer on your list to check with here. The nearest we have is the HP 2600n which is not Postscript (please confirm whether the 3600 on your list is using JetReady rather than Postscript as this may affect implication of the issue). We have tested to a virtual Postscript printer without a visible problem.
Thanks, avanced
Best Regards,
Sandra Pazos
Steema Support Central
http://support.steema.com
Posted: Wed Dec 31, 2008 3:44 pm
by 13048149
Hi Sandra Pazos,
I am pretty sure I chose the PostScript driver for the 3600, and the rest of them are Postscript and have the problem.
Thanks
Srinivas
Posted: Mon Jan 05, 2009 9:42 am
by 10050769
Hi Srinivas Avancha!
We can't see an obvious location in the TeeChart code where a rendering problem might occur that might not be a problem local to a printer driver and we are unable to recreate the problem on a generic postscript printer here. The TeeChart SeriesBand Tool calls the standard Graphics (System.Drawing) FillPolygon method; we'll need to see if the problem lies with that method. To start from a common point it would be useful if you could send us a small example project that recreates the problem.
You can either post your files at news://
www.steema.net/steema.public.attachments newsgroup or at our
upload page
Best Regards
Sandra Pazos
Steema Support Central
http://support.steema.com